Returns and Refunds Policy

Right to Cancel

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail contact@viralwearcome.com

Refund Process

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days
• The goods are in the original packaging

Non-Returnable Items

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.
• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Return Shipping Address

Exchange Policy

If you would like to exchange your item for a different size, color, or style, please follow the same return process and indicate your preference in your return email. Exchanges are subject to item availability.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately at contact@viralwearcome.com or call +1 307 543 1235. We will arrange for a replacement or full refund, including any return shipping costs.

Refund Method

Refunds will be processed using the same payment method used for the original purchase:

• Credit/Debit Card: Refund will be credited to your original payment method within 5-7 business days.
• PayPal: Refund will be processed back to your PayPal account within 3-5 business days.

Return Exceptions

During holiday seasons and promotional periods, return processing times may be longer than usual. We appreciate your patience during these busy times.

International Returns

International customers are responsible for any customs fees or import duties associated with returns. We recommend checking with your local customs office for more information.

Frequently Asked Questions